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Frequently Asked Questions
Quick answers to common questions about Foinda
How do I create a Foinda wallet?
Creating a Foinda wallet is simple. Click 'Get Started' on our homepage, provide your basic information, verify your identity, and you'll be ready to receive payments in minutes.
What payment methods do you support?
We support mobile money (MoMo), bank cards, digital wallets, and USSD across Ghana, Nigeria, Kenya, and other African countries. We also support international payments.
How quickly can I receive payments?
Most payments are processed instantly. Cross-border payments typically arrive within 1-2 business days, depending on the destination country and payment method.
What are your fees?
Our fees are transparent and competitive. Domestic payments are free, while cross-border payments have a small fee that varies by destination. Check our pricing page for detailed information.
Is my money safe with Foinda?
Yes, we're fully licensed and regulated. Your funds are held in segregated accounts with partner banks, and we use bank-grade security to protect your information.
Can I use Foinda for my business?
Absolutely! Foinda offers business accounts with additional features like team management, detailed reporting, and API access for integration with your existing systems.
Still Have Questions?
Our support team is ready to help you get the most out of Foinda.